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We are offering a free personalized serial number tag for your luggage.

The personalized serial number can be up to 15 digits long and can include capital letters (A-Z), numbers (0-9), as well as dash (-) and underscore (_). Here is a sample of the customized serial number: DON-GIOVANNI_21

Please fill the form to register our warranty service. In the message box, please provide your original serial number (located at the bottom of the luggage e.g. EX1MxxxxxxG), new personalized serial number and a valid shipping address.